Minutes:
The Chair explained that several meetings had taken place between himself and the Programme Director for the Improvement Journey to finalise what the dashboards should look like and the data required.
The Chair requested a set of diagnostic indicators to be presented at each meeting which would enable Members to be able to identify areas that required in depth discussion and scrutiny. It was suggested that the Sub-Committee use this version for a few months before adding any other parameters.
The Director of Early Help and Children’s Social Care presented the Children’s social care dashboard report and the following was noted:
The Interim Director of Education presented the Education dashboard and the following was noted:
Following presentations, the Sub-Committee took the opportunity to ask questions.
In response to a question on the percentages of cases audited in Children’s services and the quality of those audits, Officers said that each round of audits demonstrated that the quality of cases was improving. In the last audit one case was rated as inadequate. More work needed to be done on how the data was presented to the Sub-Committee as reporting on a monthly basis did not provide a true reflection. Further work would be done with the performance team to ensure that statistically accurate data would be presented to Members on a quarterly basis.
Member’s sought reassurance that the dashboard format and presentation of data would remain the same to ensure consistency of metrics and comparison to enable appropriate scrutiny and officers agreed to this.
A Member commented that the department was leading in the use of KPIs and performance measures and that this was reassuring, as this has not been the case for a number of years. The Chair was also commended for all his work with officers in pushing forward better access and sharing of information with the Sub-Committee.
It was suggested that the Croydon Digital Service could assist in ensuring that information was transparent and easily assessable to the public as well as Councillors. Additionally that comparative information could be accessed through the LGA Inform. Although Croydon was not a member of LGA Inform it was agreed that it would be beneficial for Councillors and officers to have membership in order to have access to this wealth of data.
Officers were thanked for their responses to questions.
In reaching its recommendations the Sub-Committee came to the following Conclusions:
The Sub-Committee resolved to Recommend:
Supporting documents: