The Chair explained
that several meetings had taken place between himself and the
Programme Director for the Improvement Journey to finalise what the
dashboards should look like and the data required.
The Chair requested a
set of diagnostic indicators to be presented at each meeting which
would enable Members to be able to identify areas that required in
depth discussion and scrutiny. It was suggested that the
Sub-Committee use this version for a few months before adding any
The Director of Early
Help and Children’s Social Care presented the
Children’s social care dashboard report and the following was
- Performance was tracked
around a number of areas including LAC, Caseloads, CIN and
referrals to Early Help.
- Increase in assessments
completed within 44 days
- Since lockdown
performance in completion of visits has been assisted by virtual
ways of working.
- Face to face visits
with children on child protection plans had remained consistent
including during the lockdown period and plans have been recorded
in line with deadlines.
The Interim Director of
Education presented the Education dashboard and the following was
- This was the first time
that had created a dashboard and this would be useful in
identifying trends and comparisons in areas such as attendance,
elective home education and attendance.
- Going forward, elective
home education and children missing from education would be
included in the dashboard.
- The dashboard would
enable regular information to be shared in areas of quality such as
a school’s Ofsted ratings.
presentations, the Sub-Committee took the opportunity to ask
In response to a
question on the percentages of cases audited in Children’s
services and the quality of those audits, Officers said that each
round of audits demonstrated that the quality of cases was
improving. In the last audit one case was rated as inadequate. More
work needed to be done on how the data was presented to the
Sub-Committee as reporting on a monthly basis did not provide a
true reflection. Further work would be done with the performance
team to ensure that statistically accurate data would be presented
to Members on a quarterly basis.
reassurance that the dashboard format and presentation of data
would remain the same to ensure consistency of metrics and
comparison to enable appropriate scrutiny and officers agreed to
A Member commented that
the department was leading in the use of KPIs and performance
measures and that this was reassuring, as this has not been the
case for a number of years. The Chair
was also commended for all his work with officers in pushing
forward better access and sharing of information with the
It was suggested that
the Croydon Digital Service could assist in ensuring that
information was transparent and easily assessable to the public as
well as Councillors. Additionally that comparative information
could be accessed through the LGA Inform. Although Croydon was not
a member of LGA Inform it was agreed that it would be beneficial
for Councillors and officers to have membership in order to have
access to this wealth of data.
Officers were thanked
for their responses to questions.
In reaching its
recommendations the Sub-Committee came to the following
- The reduction of Looked
After Children in children’s services was
- There was a notable
improvement in audit figures which was currently not reflected in
the data. Consideration needed to be given to how this was
presented, for example quarterly, which would provide a more
- Future Education
dashboards needed to include figures of children missing from
education and those in elective home education.
- It was important that
the data presented include comparative information, in particular
in SEND in order to form a full picture and aid better
understanding of the financial challenge.
- The Sub-Committee would
continue to work together to provide feedback and suggestions on
the content of the dashboards.
- It was important for
Councillors to have access to benchmarking tools in order to be
able to compare and analyse data and assess performance locally,
regionally and nationally.
resolved to Recommend:
- That the next Education
dashboard presented include the amount of children split into
groups, primary, secondary or college in education in the
- That the Council make
provision for Councillors to have access to LG Inform to enable
them to compare and analyse data.
- That the Chief Digital
Officer explore ways of automating dashboards once reporting
parameters have been finalised.